Voice/Office Phone Lines

TELUS Digital PRI for Voice Calls

Regular phone lines, PRI, SIP, VoIP, Hosted, Cloud-based. Centrex, IP… how does a business decide which option is the best fit for them? This is where we come in. We get to know your business and how you want it to operate. We can then provide you a comparison of the different Voice options available to you.

Features of TELUS Digital PRI for voice calls

Primary Rate Interface

A PRI (Primary Rate Interface) allows up to 23 simultaneous voice calls

Traditional Phone

Works with a traditional phone system.

Support

Most new phone systems can link locations, support remote workers, email to voice mail and cell twinning.

Facilities

Can be provisioned over copper or fibre facilities

Best Option

PRI doesn’t use the Internet for the voice call so it is still often the best option

DID’s

Each user can have their own Direct line (DID’s)

Primary Rate Interface

A PRI (Primary Rate Interface) allows up to 23 simultaneous voice calls

Primary Rate Interface

A PRI (Primary Rate Interface) allows up to 23 simultaneous voice calls

Forward all or some of the calls to where you need them answered in the event of an emergency.

SIP Trunks (IP trunking)

SIP trunks

SIP trunks are virtual phone lines enabled over Internet

Phone System

Works on a Phone System much like regular phone lines and a Digital PRI would.

New Phone Systems

Most new phone systems can link locations, email to voice mail and cell twinning.

Easily scale

Easily scale up or down with the # of SIP trunks as the business needs fluctuate

DID

Each user can have a Direct line (DID)

Ability

Able to appear local to an area where you may not have an office

Charges

Low to no long-distance charges

Redundancy

Redundancy: Redirect calls in the event of a outage or disaster to any other telephone number & many cost savings features.

Call us today for more information & to schedule a demo.

Contact us today to find the right voice option for your business

TELUS Office Phones Lines for Voice or Fax

In many locations/ addresses having a regular type phone line still might be the best option for your business at this time.

Single lines

Single lines are often required for faxes, security monitoring, elevators, fire alarm monitoring and ADSL Internet.

Multi-line

Requiring the ability to have more than 1 call to your main number? You can group lines together to form a Multi-line (rotary/overline) which allows for multiple calls to a single number.

Features

Multi-lines will support many features and as well there are Redundancy options for failover should your business require it.

Service to Work

Multi-lines will require a phone system to enable the service to work correctly.

Link

Most new phone systems can link sites, support remote workers, email to voice mail and cell twinning. (potential link to our phone systems??)

As of 2020 we still usually provision these services over copper lines but as TELUS provides Purefibre infrastructure into neighborhoods we will first review what your site telecom infrastructure consists of.

Toll-Free

Offering customers, the ease of calling you; long distance is billed to you (not your customer) Track how well an advertised special is going by assigning a toll-free number per promotion.

Long Distance

Consider doing a Telecom Audit to ensure you are on best rates

If you have any questions about what phone system is best for your business, please don’t hesitate to contact one of our specialists.