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Inside Sales / Call Centre Agent

Location: Red Deer, AB

Position: Full-time

Availability: Available for all shifts.

About this position

TELUS Communications/The Phone Experts Communications – Red Deer, AB

The Phone Experts is an authorized TELUS dealer with locations across Alberta. We are currently hiring for a full-time position in our Red Deer Head Office Location.

We are looking for a highly motivated individual to fill the role of Inside Sales/Call Centre Agent. This position is responsible for selling Business Telecom via telephone. You will play a fundamental role in achieving customer acquisition and growth . You must be comfortable making a lot of calls daily, generating interest, qualifying prospects and providing leads to our Outbound Sales Team.

To be successful in this roles, you must have previous experience in Business Telecom.

Your Responsibilities and Duties

  • Source New Sales Opportunities through outbound Cold Calls
  • Identify client needs and suggest appropriate solutions
  • Meet weekly, monthly sales goals and targets

Your Qualifications and Skills

  • Proven work experience (2+ years) in business telecom as a sales rep.
  • Experience in an outbound calling environment
  • Highly motivated and target driven with a proven track record in sales
  • Strong phone presence and experience dialling dozens of call per day
  • Excellent verbal and written communication skills
  • Strong listening skills


  • Guaranteed hourly wage plus commission
  • Health and dental benefits
  • RRSP program
  • On going training and support programs
  • Incentive and reward programs

Current Career Opportunities

Apply Online