Complete Solutions For Better

Care And Business

Nurse call systems are a lifeline between caregivers and patients which deliver the best possible care at the push of a button. Quality care and balance can be provided quicker with vital alerts, actionable information, real-time reporting, operational analytics and tracking of wandering patients.

CAREGIVERS
FACILITIES
RESIDENTS
CAREGIVERS
RESIDENTS
FACILITIES

It allows that connection between our residents and our staff, and that’s a day-to-day, minute-to-minute operation that we have to have work perfectly. It allows us to do our operation properly. It allows our residents to live their lives without worry

– Tim Galforth-Bles, President

CEO and Founder of Masterpiece Retirement

How It Works

Button is pressed

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Staff gets notified immediately of the alarm that occurred via caregiver smartphone device or  handset

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Individual or assigned groups of staff can either accept the alarm or engage the resident in a two-way audio conversation

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If there’s a delayed response, reminder notifications are sent

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Check the actionable information logged along with operational analytics to see how well your facility is performing.

Technology that drastically improves quality of care designed by local experts.

Expert care, assurance, quality and reliability are at the heart of what we offer.

We truly believe in improving the lives of others through technology and personal connection, which is why we take the time to understand your residents, caregivers, administration and facility then design a solution unique to you. Since 1992 we have helped local businesses with full business support for all their technology solutions, from design, implementation to 24/7/365 support through our group of companies that include ProComm, Expert IT Solutions, Expert Security Solutions, Expert Business Solutions and Phone Experts as a TELUS Authorized Dealer.

Panasonic Nurse Call System Case Study

When Masterpiece Retirement was left without a patient communication solution just three weeks before their scheduled opening date, they turned to The Phone Experts for assistance. Utilizing The Panasonic Nurse Call System we were able to offer real-time communication and location details, proving to be the perfect unified communications solution.