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ASSISTANT MANAGER

Location: Medicine Hat, AB

Position: Full-time

Availability: Available for all shifts.

About this position

The Phone Experts is an authorized TELUS dealer with locations across Alberta. Our primary focus is providing a culture where our customers and our team members are the top priority.

We are in search of an Assistant Manager for our Medicine Hat location.

Our managers make an impact everyday – on our customers, our teams and our company. They lead, teach, guide, sell, inspire, manage products, problem solve and more!

Previous team management or supervisory experience is preferred. Wireless experience would be beneficial but not necessary.

Your Responsibilities and Duties

  • Coach, train and develop team members to consistently provide exceptional customer service and achieve sales objectives
  • Motivated to nurture our culture which is focused on creating a positive client experience for every customer every time
  • Maximize sales and store profitability
  • Performance management discussions
  • Enthusiastic problem solver with an ability to handle confrontational situations

What you bring to the team

  • Experience managing numerous commitments to customers, operations and sales team
  • 1-3 years supervisory experience working in an industry where the emphasis was on the customer experience
  • You are a sales-driver and you know how to help ensure your store achieves targets
  • Your team is critical to your business and your customer, so your talent development skills are solid
  • Finally, you have so much fun doing and being all of the above and share that excitement with those around you everyday!

You will assist with all of the following

  • Coach, train and develop team members to consistently provide exceptional customer service and achieve sales objectives
  • Motivated to nurture our culture which is focused on creating a positive client experience for every customer every time
  • Maximize sales and store profitability
  • Performance management discussions
  • Enthusiastic problem solver with an ability to handle confrontational situations

What we bring to you

  • Competitive compensation package
  • Incentive and recognition
  • Health and dental benefits
  • RRSP program
  • Ongoing training and development
  • Contests and rewards

Current Career Opportunities

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