Consumer Experience Specialist
Location: Cochrane, AB
Position: Part Time, Permanent
Availability: Weekdays, Weekends
If you are someone who has customer service experience and is driven by success and challenge, we have an opportunity for a strong candidate who exemplifies a passion for Sales, Wireless technology and an outstanding customer experience. The Phone Experts is looking for Tech Savvy individuals with exceptional communication and interpersonal skills, who have the zeal to be product experts in Wireless industry. Experience in the service industry is a definite asset, but a positive attitude and the will to learn is all we need.
What about us?
The Phone Experts is an authorized TELUS dealer with locations across Alberta. We are currently hiring for a FULL TIME position at our COCHRANE Location.
How we work?
Our employees work towards achieving all the key business objectives including sales, service and customer experience. You get to:
- Connect people with the best wireless solution that fits their needs
- WOW clients by giving them exceptional service and helping them get the most from their device plan and rate plan.
- Reach your personal goals and contribute to team goals.
- Provide follow up service and guidance to customers
- Strong customer service background
- Committment to client satisfaction
- Ability to work in a fast-paced environment
- Self-confidence with the ability to lead by example
- Accuracy and attention to detail
- Applicants must be 18 years of age and available for all shifts.
What’s in it for you?
Apart from being a fun, dynamic and respectful work environment, we also offer:
- Competitive Total rewards and Compensation Package (Hourly base + Commissions)
- Ongoing training and support programs
- Health and Dental benefits
- RRSP Program
- Incentive and Reward Programs