Consumer Experience Specialist

Location: Cochrane, AB

Position: Part Time, Permanent

Availability: Weekdays, Weekends

About this position

We have an opportunity for a strong candidate who exemplifies a passion for sales, wireless technology and outstanding customer experience. The Phone Experts is looking for a tech savvy individual with exceptional communication and interpersonal skills, who has the zeal to be a product experts in the wireless industry. Experience in the wireless industry is a definite asset, but a positive attitude and the will to learn is what we need.

The Phone Experts is an authorized TELUS dealer with locations across Alberta. We are currently hiring for a Part-time position at our COCHRANE Location.

Your Responsibilities

Our employees work towards achieving all the key business objectives including sales, service and customer experience. You get to:

  • Connect people with the best wireless solution that fits their needs
  • WOW clients by giving them exceptional service and helping them get the most from their device plan and rate plan.
  • Reach your personal goals and contribute to team goals.
  • Act as a TELUS Ambassador by professionally representing TELUS
Your Qualifications
  • Positive attitude and a will to learn
  • Commitment to client satisfaction 
  • Ability to work in a fast-paced environment
  • Self-confidence with the ability to lead by example
  • Accuracy and attention to detail
  • Computer literacy and an enthusiasm for wireless technology 
  • Applicants must be 18 years of age and available for all shifts.










What We Offer

Apart from being a fun, dynamic and respectful work environment, we also offer:

  • Guaranteed hourly wage plus commissions
  • Health and dental benefits
  • RRSP program 
  • Ongoing training and support programs
  • Incentive and Reward Programs

Apply Now

Consumer Experience Specialist