Telecommunications Store Manager

Location: Strathmore, AB

Position: Full Time

Availability: Weekdays, Weekends

About this position

The Phone Experts is a TELUS authorized dealer with Retail locations across Alberta. Our primary focus is in providing a culture where our customers and our team members are the top priority. We offer a diverse range of products and services combined with knowledgeable sales teams working in the best interest of the customer.

Your Responsibilities

The Phone Experts is in search of an individual that has a passion for leadership, sales and cultivating lasting relationships with our customers. Our store managers continuously improve our business by developing teams that want to sell and are held accountable for sales performance and customer service standards based on objective measures. They are expected to create a store that runs smoothly from an operational viewpoint; that is clean, organized, and properly merchandised. Our managers are leaders that listen, inspire and empower their teams to be the best that they can be.

Your Qualifications
  • Proven leader that will coach, train and develop team members to consistently provide exceptional customer service and achieve sales objectives
  • Motivated to nurture our culture which is focused on creating a positive client experience for every customer every time
  • Driven to maximize sales and store profitability
  • Detail orientated in all facets of store operations and procedures
  • Proficient in initiating performance management discussions
  • Enthusiastic problem solver with an ability to handle confrontational situations
  • Ability to collaborate with others to develop strategic plans and drive growth for our business
  • Adapt to challenges, providing a supportive environment that will guide the team members in a constantly changing industry
  • Strive for professional and personal growth
  • Experience managing numerous commitments to customers, operations and sales team
  • 1-3 years working in an industry where the emphasis was on the customer experience
  • Previous supervisory or management experience is preferred
  • Cross industry experience welcome
What We Offer
  • Competitive compensation package including salary, commission and quarterly performance bonuses.
  • Health and dental benefits
  • RRSP program
  • Ongoing training and development programs
  • Professional and personal growth opportunities
  • Incentive and recognition programs
  • Products and service discounts

Apply Now

Telecommunications Store Manager