There is A New Way for small and medium business to get better value, better service and improved technology utilization!

The Phone Experts is partnering with The Utility Company to bring the Connected Office Technology-as-a-Service program to small and medium-sized businesses in Alberta. This program provides vastly simplifies technology support meeting ALL customer’s needs for a fixed monthly fee per user and a single point of contact. We address the two major problems plaguing smaller businesses today:

• Over-spending – the average business spends $360 per user per month on technology.
• Under-utilization – unfortunately only 15% of this investment in technology is actually utilized.

How do we do this?

With Connected Office Technology-as-a-Service, we deliver a complete portfolio of services that is designed specifically for the small and medium business market. Connected Office is a true “managed IT service” that has traditionally only been available to large customers, but is now available at an affordable, fixed monthly fee for a small to medium-sized business. Our new model differs in several key ways:

• Unique delivery model utilizing both remote and onsite delivery.
• Proactive versus reactive model to take care of most technology issues before they the customer ever senses a problem.
• Unparalleled customer service from both 1-866-My-Utility Live North American Helpdesk and local onsite service when required.
• Responsible & responsive allowing customers to concentrate on operating their businesses.
• Set cost per user per month (fixed fee) eliminating wildly fluctuating IT bills from month-to-month and eliminating the unaligned incentives inherent in a break-fix support model.
• Single-source provider for “ALL things technology” one number to call with no more "blame games" or "runarounds"!

To learn more about how The Phone Experts and The Utility Company can bring the benefits of the Connected Office Technology-as-a-Service to your business, email us at tucinfo@phoneexperts.com or call us at (800) 467-2849 to arrange an appointment.