Check out these quick how to guides for replacing the batteries on your Phone Experts DSC Neo security & safety devices.

Motion Detector

  1. Undo screw on bottom of device.
  2. Carefully lift top cover off as it is hooked at the top of the device.
  3. Pull back the tab holding the circuit board in place to remove circuit board (battery is on the back of the board)
  4. Replace with 1 CR123A battery. All Specialty batteries can be purchased from our Head Office location.

Door Contact/Low Temp/Water/Shock Sensor

  1. Insert small flat head screwdriver in notch on tab to remove tab.
  2. Undo screw & pull off cover.
  3. Replace with 1 CR123A battery. All Specialty batteries can be purchased from our Head Office location.

Smoke Detector

  1. Twist unit in counter clockwise rotation
  2. Pull away from ceiling or wall.
  3. Replace with 1 CR123A battery. All Specialty batteries can be purchased from our Head Office location.

Glass Break Detector

  1. Pull top cover off by pulling up on short side.
  2. Replace with 1 CR123A battery. All Specialty batteries can be purchased from our Head Office location.

2 Button, 4 Button or Panic Key Fobs

  1. Insert flat head screwdriver into side to separate.
  2. Batteries are located under the circuit board.
  3. Replace with 1 CR2023 battery. All Specialty batteries can be purchased from our Head Office location.

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